FAQS: Service & Support

General

• Can I get spare parts for my RYOBI tool?

  Yes.
  Spare parts for any of our RYOBI products are generally available for order through
  your local Bunnings' Special Orders Desk. Please ensure you know your model no.
  when requesting a spare part, as not all products are the same.
  
  However, if your RYOBI tool needs to be repaired - we recommend that you should
  visit your nearest Authorised Service Centre.
  

• I have lost my manual. Where can I get another one?

  An archive of discontinued model instruction manuals will be available shortly.
  Otherwise, all current models have an instruction manual available to download
  as a Acrobat PDF on their web page.
  

• Who can fix my power tool or power garden equipment?

  Only someone who is suitably qualified should repair electrical or petrol equipment.
  
  We can help you find a reliable, qualified tradesperson to repair or service your RYOBI product.
  We have authorised service and repair providers throughout the country.
  
  

• Why do I need to take my tool to an Authorised Service Centre?

  Authorised service centres are familiar with our products and will ensure the most efficient service at a professional level.
  

• Where do I find my nearest Authorised Service Centre?

  Use our Service Centre locator to find your nearest authorised service and repair providers.